Only USAccess Role Holders are permitted to use the USAccess portals. If you have never logged in successfully before, contact your agency Role Administrator or Agency Lead to make sure your role has been assigned.
Smartcard login is required for this portal. When prompted for the certificate, confirm you are using your USAccess issued PIV card and choosing the Authentication certificate issued by USAccess.
Your session could be cached. Try closing your browser or use a different browser. If that does not resolve the issue, clear your cookies and cache.
Reboot your system
If all of the above items have been verified and you are still receiving this error, please contact our helpdesk at usaccess.hdsupport@peraton.com